The Crisis of Connection

In a world dominated by technology, humans face a growing disconnection crisis. Research shows that while artificial intelligence (AI) excels at detecting emotions and providing responses that make people feel heard, this is more about our lack of emotional engagement than AI’s ability. Tapping into our emotional intelligence (EQ) is not just desirable, it’s becoming essential for thriving in a hyper-connected yet emotionally distant society.

The Cost of Disconnection

Devices now compete with spouses for attention, contributing to rising divorce rates and diminishing family interactions. Checking in online is no substitute for face-to-face engagement, as “addiction” to devices has been linked to depression, anxiety, and poor sleep quality.

The emotional toll doesn’t end there – busy lifestyles lead to overwhelm, burnout, and exhaustion, making it harder to connect with our EQ and meet emotional needs.

Studies show that disconnection has profound impacts on the brain. Chronic loneliness reduces brain volumes in areas associated with decision-making, memory, and emotional regulation. This accelerates cognitive decline, increases the risk of Alzheimer’s, and alters brain chemistry, contributing to further emotional and mental health challenges.

The Power of Connection

The solution to this crisis lies in the fundamental human need for connection. Relationships aren’t just emotional anchors, they’re critical for cognitive health and longevity. Quality connections release dopamine, serotonin, and oxytocin, hormones that build happiness, bonding, and psychological safety. Regular social interactions improve cognitive functions, protect against dementia, and elevate feelings of belonging.

Yet, connection isn’t just about proximity, it’s about presence. Moments of genuine attention and validation, like saying “I see you,” trigger the brain’s reward system, reducing stress and creating a sense of belonging.

A Call to Action

Rebuilding connection requires intentional effort. Engaging in activities that create bonding, such as shared laughter, emotional storytelling, and rituals bring people together, at work and at home. We need to prioritise relationships over devices and overworking so that we can carve out time for meaningful interactions with others. By nurturing our emotional bonds, we not only improve our personal well-being, but also build resilient, thriving workforces and communities.

As we face a global EQ decline and a human energy crisis, the greatest gift we can offer each other is our presence. We need to reimagine success not as a “busy” badge of honour we wear, but rather by the richness of our connections at home and in the workplace.