Active vs Passive Listening: Why the Difference Shapes Workplace Communication

What Is the Difference Between Active and Passive Listening? There’s a saying: “We have two ears and one mouth- so that we can listen more than we speak.” But there’s a critical difference between hearing and listening, and it plays out in workplaces every day. Think about the last time someone answered you completely out […]

Building Healthy Work Relationships: The Foundation of Engaged Teams

Why Building Work Relationships Matters Having good relationships at work isn’t just good for employees – it’s good for business. Gallup research shows that people are seven times more likely to be engaged in their jobs if they have a friend at work. And engaged workers are productive workers. “You don’t build a business, you […]

3 Ways To Have A Courageous Conversation at Work

What Is a Courageous Conversation? There are times when we all need to have a serious conversation with someone, whether it’s a partner, a friend, or a work colleague. It’s one of those conversations where we need to be open and honest, not only with ourselves but also with the person in front of us. […]