Active vs Passive Listening

There’s a saying that goes “We have two ears and one mouth – so that we can listen more than we speak”. And there definitely is a difference between listening and hearing. Has there been a time when you have been speaking to someone and they’ve answered you completely out of context to what you […]

The importance of building healthy work relationships

Having good relationships at work is not just good for workers, it’s good for companies. The well-established American consulting company, Gallup says that people are seven times more likely to be engaged in their jobs if they have a friend at work. And engaged workers are productive workers. “You don’t build a business – you […]